Sukha Soma Group

In your nursing career as a case manager, maintaining professionalism and empathy is crucial. Here's what to steer clear of:

1. Avoid making judgmental remarks about patients' lifestyles or choices.

2. Always prioritize patient confidentiality; strictly adhere to HIPAA regulations.

3. Refrain from overpromising or providing medical advice beyond your expertise.

4. Stay away from negative comments about colleagues or patients' families.

5. Use language sensitively, considering diverse cultural backgrounds and beliefs.

6. Refrain from offering false reassurances or ignoring patient concerns.

7. Respect patient preferences and actively involve them in decision-making.

8. Ensure thorough and accurate information sharing with all involved parties.